Information We Collect
Personal Information You Provide
When you register for olinexaviont's financial goal tracking platform, we collect information you voluntarily provide to us. This includes your name, email address, phone number, and postal address when you create an account or contact our support team.
For our financial services, we may also collect additional information such as your employment status, income ranges (for educational budgeting tools), and financial goals you wish to track. We want to be completely transparent - this information helps us provide personalized recommendations and educational content relevant to your financial journey.
We never collect sensitive financial information like bank account numbers, credit card details, or social security numbers through our platform.
Automatically Collected Information
Like most online services, we automatically collect certain information when you use our platform. This includes your IP address, browser type, device information, and how you interact with our website. We use this data to improve our services and ensure platform security.
| Information Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Service provision and support | Until account deletion + 30 days |
| Usage Analytics | Platform improvement | 26 months |
| Communication Records | Customer support | 3 years from last contact |
| Security Logs | Fraud prevention | 12 months |
How We Use Your Information
We use your personal information for several key purposes, all aimed at providing you with the best possible experience on our financial goal tracking platform. Our primary focus is helping you achieve your financial objectives through education and practical tools.
- Providing and maintaining your olinexaviont account and personalized dashboard
- Sending important account updates, security notifications, and service announcements
- Offering educational content and resources tailored to your financial interests
- Improving our platform based on user feedback and usage patterns
- Preventing fraud and ensuring platform security for all users
- Complying with legal obligations under Australian privacy and financial services laws
- Providing customer support when you need assistance
Educational Content Personalization
Based on the financial goals you set in your profile, we may suggest relevant educational articles, budgeting templates, or goal-tracking features. For example, if you're saving for a home deposit, we might share content about first-time buyer programs available in Australia. This personalization helps make your experience more valuable and relevant to your specific situation.
Information Sharing and Disclosure
We believe in keeping your information private and secure. We don't sell your personal data to third parties, and we only share information in specific, limited circumstances that directly benefit your use of our services or when required by law.
Service Providers
We work with trusted third-party service providers to help operate our platform. These include our hosting providers, email service providers, and analytics tools. All service providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government regulation. This might include situations involving suspected fraud, threats to physical safety, or violations of our terms of service. We'll always notify you of such requests unless prohibited by law.
We have never sold user data to advertisers or marketing companies, and we never will. Your financial information and personal data remain confidential.
Security Measures
Protecting your personal information is a top priority for olinexaviont. We've implemented multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
All data transmitted to and from our platform is encrypted using industry-standard SSL/TLS protocols. Your personal information is stored on secure servers with restricted access, regular security updates, and continuous monitoring for suspicious activity.
We use secure authentication methods, including two-factor authentication options for your account. Our development team follows secure coding practices and regularly conducts security assessments to identify and address potential vulnerabilities.
Access Controls
Only authorized olinexaviont employees who need access to your information to provide services can view your data. All staff members undergo privacy training and sign confidentiality agreements. We maintain detailed logs of who accesses what information and when.
Your Privacy Rights
Under Australian Privacy Principles and our commitment to transparency, you have several important rights regarding your personal information. We've designed our platform to make exercising these rights straightforward and accessible.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Information
Update or correct any inaccurate personal information in your account profile at any time through your dashboard settings.
Delete Your Account
Request complete deletion of your account and associated personal data, with some exceptions for legal compliance.
Data Portability
Export your financial goal data and account information in a standard format to transfer to another service.
Restrict Processing
Limit how we process your personal information while maintaining your account access for essential services.
Withdraw Consent
Opt out of non-essential communications and data processing activities at any time through your account settings.
To exercise any of these rights, simply contact us using the information provided at the end of this policy. We aim to respond to all privacy requests within 30 days and will walk you through the process step by step.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used. Understanding these technologies helps you make informed decisions about your privacy.
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure login, and remembering your privacy preferences. These cookies don't collect personally identifiable information and can't be disabled without affecting site functionality.
Analytics and Performance
We use analytics cookies to understand how visitors interact with our platform. This helps us identify popular features, track down technical issues, and improve the overall user experience. The information is aggregated and anonymous - we can't identify individual users from this data.
You can control cookie preferences through your browser settings or our cookie management tool. Keep in mind that disabling certain cookies might limit some platform features or require you to re-enter information more frequently.
Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Different types of information have different retention periods based on their purpose and legal requirements.
Account Information
Your profile information and financial goal data are retained while your account remains active. If you delete your account, we'll remove this information within 30 days, except for data we're legally required to retain for compliance purposes.
Communication Records
Customer support conversations and email communications are kept for three years to help resolve future issues and improve our service quality. After this period, communications are automatically deleted from our systems.
Some information may be retained longer if required by Australian financial services regulations or for legal proceedings. We'll always use the shortest retention period possible while meeting our legal obligations.
International Data Transfers
While olinexaviont is based in Australia and primarily serves Australian users, some of our service providers may process data internationally. We ensure all international transfers meet Australian privacy standards and include appropriate safeguards.
Any data transferred outside Australia is protected by contractual agreements that require the same level of protection as required under Australian Privacy Principles. We regularly review these arrangements to ensure ongoing compliance and security.
Your financial goal data and account information are primarily stored on servers located within Australia to ensure fast access and local data protection compliance.
Children's Privacy
olinexaviont's financial goal tracking platform is designed for adults and we don't knowingly collect personal information from children under 13 years of age. If you're under 18, please obtain parental consent before creating an account or providing any personal information.
If we become aware that we've collected personal information from a child under 13 without parental consent, we'll take immediate steps to delete that information from our records. Parents who believe we may have collected information from their child can contact us to request removal.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through your account dashboard and by email at least 30 days before the changes take effect.
Minor changes, such as clarifications or updates to contact information, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
The most current version of our privacy policy is always available on our website, and we maintain an archive of previous versions for reference.